
Customer-Back Innovation
A Long History of Innovation
A Long History of Innovation
For more than 100 years, we have been turning ideas into innovations – a critical component of ITW’s longevity and profitable growth.
At ITW, innovation starts with our customers. We innovate from the customer back, not the research and development center out, allowing us to solve our customers’ difficult technical challenges. Our unique customer-back approach is made possible because we are trusted partners to our customers. We understand our customers’ businesses and have the ability to draw deep insights that result in solutions to meet their specific needs.